CSM-11-3

What’s going on with the CSM?

 

As some of you may recall, Pandemic Legion’s Apothne was voted into the current CSM but could not serve due to unexpected personal reasons, choosing to step out rather than make a farce of the seat. However, he is still passionate about the work that CSM does and the following is his take on the debate that has been developing in the community of late regarding the communication, or lack thereof, coming out of the council. We’d like to remind readers that these are his opinions and should only be taken as such. – Niden

Today, a thread was published on reddit.com/r/eve regarding the state of the CSM now that we’re 20% of a term in. You can read it here. I’m the guy who would have been on the council but turned it down, so while I realise that it’s very easy for me to run my mouth while not actually being in their shoes, consider this my attempt to articulate mine and others concerns regarding the CSM which have been raised as a result of the recent discussion. I consider multiple members of the council personal friends who I know to be working their asses off at the job of CSMing, and I do not regret at all endorsing or voting for them, or my decision to pull out after voting ended for that matter.

Thus far, thankfully, we have had no major drama incidents, mad leaks, players being removed, public hostility between members, or anything of the sort. I and many others have found many of the current council to be very available and up for discussion on multiple platforms such as reddit, ingame, Twitter, Slack, etc.

a disappointing lack of broader communication from the council

However, the post raised the issue that while there has been some fantastic one-on-one discussion and small group discussions through these mediums and more with the player base, there has been a disappointing lack of broader communication from the council. Thus far we have Jin’taan’s spreadsheet listing meeting attendance and minor summaries of the core weekly meetings that occur, which is fantastic. What is less fantastic is that thus far, only he is being publicly visible to the community as a whole.

Further, this statement made by Jin is one I find exceptionally disappointing:

No offense man, but very few of those who are elected are as publicly facing as that CSM was. You had a LOT of full time writers and bloggers, our only real community facing member is Bobmon, with the rest being more subject matter experts, which is why we’re quiet.”

Now, Jin is a good man, a friend, and I have no doubt that he is doing a wonderful job advocating for the players to CCP. The part of not being publicly facing however is absolute horseshit. With the exception of perhaps Aryth (who we’ll get to later) each member of the CSM ran a formidable campaign to get publicly elected in the first place. There were forum posts, podcast appearances, AMAs, so much that proved that not only were you capable of such “public facing”, but that you were capable of doing so in a manner that the playerbase appreciated and connected to and based upon which they voted you all in. If you want to pick out Bob specifically, he started “Bob’s Corner” on EN24 shortly before the elections. A brief scroll through EN24 shows that that stopped on March 14th, shortly before voting ended. This along with EN24 as a whole could have been a great platform for him to regularly update us on his personal experiences within the CSM.

many players are left feeling cut out

I like Bob, I’ve enjoyed hanging out with him at #EVE_NT and his passion for the game is clear. I absolutely believe he is working hard behind the scenes to advocate for the playerbase. However, my point is that so many of you showed the ability and skill to communicate to a wide portion of players in a meaningful way in order to get elected, which has almost entirely disappeared post-election. You showed you could do it, claimed to have the appropriate time in your real lives to set aside for your CSM duties (of which I would consider communication one of the most important), and yet many players are left feeling cut out in near radio silence.

I absolutely understand that the NDA can be a restrictive bitch. I had a minor taste of it the two times I commentated the Alliance Tournament, being a CSM member must be orders of magnitude more restrictive and frustrating. The majority of (reasonable) players can absolutely understand and respect this, and again, the one-to-one and small group interaction has been stellar, but exclusively waiting for people to come to the CSM is insufficient. I would personally be absolutely satisfied with something like the following which I posted in the aforementioned reddit thread. Even though it doesn’t actually give any information, it reassures the players that their voice is being heard and that the CSM is doing its job.

“Hey guys, MrHyde here.

This past 2 weeks everyone on the CSM has been working really hard, we have raised these [insert issues here] that multiple people have brought to us with CCP, and CCP agree that these are problems the need addressing. Obviously we cannot give a timeframe on any changes or what these changes may be, but please know that we are bringing them up regularly and are pleased/satisfied/unsatisfied with how well CCP are taking on our feedback.

(If applicable) As of the moment, we are especially interested in feedback on topic N as it is something we CSMers want to provide more to CCP on.

Hugs and kisses, death to the frigate menace,

MrHyde”

Nothing that could possibly break NDA, but it reassures players that their voices are being heard, publicises the existence of the CSM and confirms its continued value – all while taking maybe 5-10 minutes max to write. Sure, you could argue that some players will then demand a timeframe for releases or details which obviously cannot be supplied, but it would certainly be much of an improvement.

‘Repairing the relationship between the CSM and the playerbase’

A big part of the issues discussed during the election cycle was “Repairing the relationship between CCP and the CSM,” and “Repairing the relationship between the CSM and the playerbase,” after more and more bad news came from CSM 10, which seemed to resonate through CSMs before that too. Little updates every two or three weeks from various members in a public venue would go leaps and bounds to help not only to allay fears or cynicism, but further promote the CSMs value and get more people potentially interested and voting for the next election.

Now, the Aryth thing. Understandably, people have expressed concerns that he hasn’t had great meeting attendance, along with some other CSM members. It is entirely reasonable that US nerds or anyone really may have scheduling conflicts that prevent them from attending those meetings, and it’s great that as MrHyde mentioned that they are recorded and made available for those who could not attend. However, in the specific case of Aryth and Xenuria, one of the ideas floating around is that they were being elected to “punish” CCP, entirely to cause issues and if nore be useless, be directly counterproductive.

Almost from the first week we have heard that Xenuria has in fact been incredibly active, doing a wonderful job with his unique perspective and contribution to discussions. It’s actually hard to bring him up without a CSM member coming out of the woodwork to defend him. The same cannot be said of Aryth. Those of us who aren’t just trolling and searching for drama would like a simple statement that Aryth has in fact been a sufficiently active and valuable member of the CSM thus far for the duration of this term. The trolls and “grr Goons” will never go away, but given the circumstance of his election it again does not seem unreasonable to ask.

To be clear, I am under the impression that CSM 11 has been doing an exceptional job working with CCP, that relationships are positive and productive and I could not be happier with that given how CSM 10 came to an end. Several CSMs came out and made multiple replies in the thread I linked at the beginning very quickly, which is awesome, but it should not take a thread like that to pull CSMs out to speak more publicly. We love you guys, we’re just a bit insecure and sometimes need to be reminded en-masse that you love us back, okay?

 

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Tags: apothne, csm

About the author

Apothne

Apothne is a proud member of Sniggerdly and an experienced roaming FC. He is a Guest FC and Lecturer for EVE University and anyone who invites him to ramble on their comms for a few hours, as well as running EVE University's Fleet Command Course. He casted AT XII & ATXIII from Iceland, casts #EVE_NT Collides, hosts #EVE_NT Fight Club, has a crush on CCP Mimic and spends far too much time playing and talking about EVE. He likes maths, music, ice cream and interesting decisions in fleet PvP.

  • JEFFRAIDER

    come fuck me right here in front of everyone

  • Bobmon

    Thanks for bringing up the point about me Apothne! I want to restart Bob’s corner but I want too do it in such way that it will be better then before! This week there will prob me another Bob’s Corner ready for you guys!

  • Rob Kaichin

    “Now, Jin is a good man, a friend, and I have no doubt that he is doing a wonderful job advocating for the players to CCP. The part of not being publicly facing however is absolute horseshit.”

    But Brutus is an honourable man.

    😛

    • Jin’taan

      Et tu Apothne?

      • Jin’taan

        But nah seriously I appreciate the integrity to call me out despite being a friend. It’d be the same way if he was elected and I wasn’t and I think we can both respect that 🙂

  • luobote kong

    Will no one do the decent thing and put this horse down? If they don’t want to talk to the player base then that is absolutely fine. The majority playerbase didn’t want them much less hear from them anyway. CSM members please feel free to return to your closet and continue your intimate 1v1’s

  • Viince_Snetterton

    I truly hope this is the last CSM.

    Given this is by far the most heavily nullsec cartel-controlled CSM ever, I expect the changes made to the game based on this CSM’s lobbying will be the most devastating for high sec ever experienced. That, of course, will lead to another drop in PCU and subs.

    Perhaps, just maybe, when CCP witnesses the carnage they created by kowtowing to this current crop of RMT artists, they will realize if they continue for a CSM 12, there will be no game left.

  • Provi Miner

    BS, the CSM is not a creation tool that’s where all the CSM folks get it wrong. The CSM is not a stakeholder in helping guide the product. The CSM exists for one reason and one reason only: To make sure some stupid ass bullshit some twat in a cube thought up doesn’t make it into the game without a full vetting: If the CSM were creators then this conversations doesn’t happen:
    “we could use more alliance contacts” “no one else has that problem” (end of conversation)
    If CSM were creators then the conversation goes like this
    “we could use more alliance contacts” “ok explain why this would be good for everyone and not just you” “hey, you got something there lets check into it and see what we can do easy and what we can do that is hard” “We appreciate you brining your ideas to the table”
    See the difference? Understand the difference? if you don’t then you miss the whole purpose of the CSM pure and simple.
    CSM is not here to improve your game, but rather to keep CCP from ruining your game with ill thought out decisions

    • Free can

      They exist as a PR stunt because a dev got caught cheating and handing out T2 bpos to an alliance. Then they became a way for 12 different alliances to cheat the same way making twelvefold the original problem. Now it’s reached logical conclusion – completely sewn up by the big blocs to pass NDA info to their leaders with multiple members so in case one gets caught the others will step up and carry on.

  • Jump Clone

    Do Eve journos remember that awesome moment when Hilmar & Xenuria’s mother met and even talked ? You really should. Cause, yes, it really happened. And remembering this would help you understand that Xenuria’s commitment to Eve goes far beyond one would imagine.

  • trollsroyce

    CSM is dead, just bury it.

    EVE gains more players and player retention by not having unnecessary complications like it. The game needs some KISS.

    • trollsroyce

      For space politics roleplay a player made in-game CSM for in-game stuff would suffice. I think serenity will get there first despite non-democratic culture.

  • Bill Bones

    So the CSM 11 has actually been doing something? Literally first news to me.

    Admittedly I don’t read reddit, but I keep a close eye on the official forums, including CSM sections, plus a number of blogs and media outlets (TMC and CZ) and yet I was under the impression that CSM 11 was a black hole with literally ZERO work been done.

    Of course, it’s just Apothne’s word of it, and maybe the CSM is as little active as it /looks like/ and Apothne is just being apologetic of his corpies and friends…

  • Xenuria

    Hi, I am Xenuria.