
CZ Minutes: CSM X

“…the devs are so much more positively engaged with the CSM”And yet, the new player voice is so important to both hear and cultivate. New players who feel their opinions are heard and that they can be part of evolving Eve into an ever better game may also feel more invested and thus likely to stay for the long term. Somehow, we need to make sure their voices, concerns, and confusions are heard and included in the process of making Eve better. I believe the CSM can (and should) play a central role in this. For example, CSM9 member (and CSM10 candidate) Sugar Kyle has blogged quite a lot about her impressive devotion to Rookie Chat and guiding/adopting new players. It would be interesting to get a group of 6-10 new (one month or less) players together and let them talk about their experiences in the game. And then perhaps reconvene with them every three months for a year to see what paths they take…or even how many stay. Maybe a certain podcast we all know and love will step up to that challenge… 😛 It’s hard to say which way voting turnout will go this year. CCP often seems to fall short in doing obvious promotional activities at the right time and for the right duration and to the right audience to encourage turnout. However, in the past it was their take that the CSM and the players should carry that burden because the CSM is all about being a voice for the players. To a certain extent, I agree with that approach and many Eve bloggers, podcasters, and forum warriors have stepped up admirably to the challenge of promoting CSM elections and providing exposure to and information about candidates. However, there are many newer players or even long term players who are not tuned into the wider community outside of game. They miss all the information available about elections and candidates. So whatever can be done to raise awareness about the CSM elections in-game is important in terms of reaching those players. Unfortunately, the only real option for doing that in game is via channels. So, you would think there’d be an official CSM channel that was listed in the Channels window. Nope. There IS a CSM Public channel, but it is long unused as you can tell by the MOTD:
“Channel MOTD Welcome to CSM Public, the channel for all things related to the Council of Stellar Management. Join the CSM-NEWS mailing list for occasional announcements and updates.
CSM6 Delegates and Alternates (link)”
CSM6? Sigh. Why isn’t this channel administered and kept up to date by CCP’s CSM Coordinator (currently CCP Leeloo) and listed in the Channels window? If channels for Eve Uni, Eve Radio, EveTV, New Eden Radio, and SIRadio are listed there, I am at an utter loss to understand why the CSM Public channel isn’t listed there as well. If it were, players could actually discover it without having to be tuned in to forums or other information sources outside the game. It could be promoted by both CCP and the CSM as an in-game gathering place for players who want to interact with their elected Council. At a stretch, why shouldn’t current CSM members be required or at least encouraged to be present in such a channel when logged into the game? People wonder why election turnout has been trending downward. The way I see it, if you’re not covering all the bases in reaching out to players or making it easy for them to find out about the CSM and become interested/invested in the process and the election, it’s no big surprise. Doing that in-game seems to be the most logical idea in the world. The mind boggles at why the idea of an in-game CSM channel is not being actively promoted. I mean, most of us who are going to be voting in elections do play EVE, don’t we? There’s another statistic it would be interesting to see: aggregated number of daily logins for the 30 days prior to the election for accounts that voted.
“Don’t do as you’re told, make up your own mind about candidates.”I believe we need a mixed bag of veterans and fresh blood. The problem is that many of those veterans get in on some organisations ticket. I have hope however that hard work and showing a true dedication to the issues, such as Sugar Kyle has shown throughout this term, can still prevail. I also agree with Mynxee that it is vital that CSM members are well versed in the day-to-day life and mechanics that govern the daily life of their constituency. People who are more involved in running alliances and coalitions then they are being down in the trenches tend to forget what life is like out there. I have a hard time predicting if voting will go up or down this year. I guess I’m kind of hoping that with all the positive attitude in EVE of late, part of that inspiration will go towards investing in the CSM process. The CSM really do make a difference, something they have proven time and again during CSM 9, and the process deserves a little bit of your time and the exercising of your free will. Don’t do as you’re told, make up your own mind about candidates. Leave the meta behind, this is for the betterment of the game as a whole. Dunk Dinkle: I think that the relationship between the playerbase and CCP is a much different place that it was in the past. A new willingness to make fundamental change to gameplay, a faster development cycle, and commitment to listening to players has changed the role of the CSM. Rather than battling with the Dev Team on issues, it appears to be a more collaborative situation than previously. Sure there are issues that pop up, like the way the jump drive changes were announced, but they are the exception rather than the rule. However, there are a number of players that view the CSM as people who can go to the Dev Team and say “put this feature in the game!” or “remove this thing I don’t like!”. This really isn’t the case, but many player envision that this is how it works. The CSM should not be seen as ‘junior game designers’. They truly are an advisory group and sounding board. As far as bloc voting, yes it’s an issue, but it’s an issue for any election for any purpose. There is power in grouping together with like minded individuals. CCP has done a lot with the voting system to mitigate the effects, but realistically, it’s not something that can be avoided.
Tarek: With no really contentious issues on the table, it might as well be that voter participation goes down this year. One major factor I expect to lead to a different result is whether Brave Newbies will spread the word and urge their members to vote. They are currently the single largest organisation in-game and therefore represent a major group of potential voters if they can be mobilized. That constituency – if you wish to call it that – is also likely to vote for “younger” candidates like June Ting. While I agree that it takes some experience to grasp the complexity of EVE and even more insight to understand how the CSM process works, I don’t see that as a reason in itself to dismiss less veteran players. Ali Aras, for example, has done a great job albeit that she had only played EVE for maybe two years when she was first elected.
“…older “bittervets” can often suffer from tunnel-vision”The “elder statesman” candidates bring their own baggage with them. Apart from concerns about metagaming and accusations of self-aggrandization, older “bittervets” can often suffer from tunnel-vision. Usually they have been engaged in the same style of gameplay for many years, some even as part of the same organisation throughout all that time. As such they may fail to remember what the game was like back then when you were virtually alone in the game, all you could fly was a T1 cruiser and your best source of income was level 4 missions. That of course ties in directly with the bloc-voting problem. The reason I call it a problem is twofold. On one side it shows that there are many players who – despite voting – haven’t the slightest idea what is actually going on. Someone just shoves a pre-completed ballot in front of them and they simply delegate the whole decision making process to someone else. On the other side bloc-voting is not only very likely to put cynical bittervets on the CSM (after all, the major candidates usually come from longstanding alliance leadership) but even exacerbates the problem by voting in people who an organisation wants on the CSM rather than those which would be needed for the process to yield the best results. That being said, even bloc-voting is not necessarily a bad thing. I am glad that Mynnna was part of the last CSM and I would venture a guess that an industrialist and spreadsheet wizard would not have a high chance of being elected without the support of a large bloc-vote. Xander: I heard there was an awesome guy on CSM9 none of you seemed keen to mention by the name of a certain ‘Xander Phoena’. Thanks team! Regarding bloc voting, it isn’t an issue in the respect that there is literally nothing you can do to stop it other than putting in a rule that states ‘you can’t vote for someone in your own corp/alliance’ and even that doesn’t really work given that blocs don’t officially exist in Eve. Also, if you look at the make-up of CSM9, a significant proportion don’t come from 0.0 blocs anyway. A ‘fair / representative’ proportion I hear you ask? Well it’s almost perfectly representative of those who voted with the new voting system. As to whether or not CSM is still effective – I think Eve still faces many issues but I’d love to meet the person who genuinely believes the game is in a worse place at the end of CSM9’s term than it was at the start. Can CSM9 claim all the credit for that? Absolutely not – it can’t even claim the majority of the credit. Is it helping CCP to see problems that they may otherwise be oblivious to – ‘woods for the trees’ syndrome perhaps? Absolutely. Look at things such as the changes to rules on input automation, adjustments to the jump drive changes and much more besides.
“…once you are elected, I am of the opinion that all that in-game meta nonsense stops right there.”On a side note and referring back to something Hendrick mentioned earlier – it is clear that there is a certain amount of ‘meta’ in play when it comes to attempting to win a seat on CSM. Whether any candidate chooses to engage in such when attempting to be elected is up to them – I certainly did. That said, once you are elected, I am of the opinion that all that in-game meta nonsense stops right there. We are there to advise CCP on how we believe the game could be improved not to push any in-game political agenda. This is not a position which is universally agreed upon by all CSM members and perhaps I am a little naive, I don’t know. For me, CSM exists to improve the game and isn’t part of the game in and of itself. Georgik: YOUR VOTES DON’T COUNT, His name was Grogoth Drem.